Frequently Asked Questions
Everything you need to know about shopping with Killington Sports
What are your standard shipping times?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location within the continental United States.
What is your return policy for sports gear?
We offer a 30-day return policy on all unused and unopened items in their original packaging. Please note that certain safety equipment and clearance items are final sale.
Do you offer international shipping?
Currently, Killington Sports ships to addresses within the United States and Canada. International shipping rates and duties are calculated at checkout.
How can I track my order status?
Once your order ships, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery.
Are the products sold on your site authentic?
Yes, we are an authorized retailer for every brand we carry. All products are 100% authentic and come with full manufacturer warranties where applicable.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, American Express, and Discover, as well as digital payment options like PayPal, Apple Pay, and Google Pay.